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Brookside Lodge - Gatlinburg - On the River

Hotel
463 East Parkway, Gatlinburg (TN), Tennessee 37738, USMap
8.6/10
Excellent
2,316 reviews
View (176)
Breakfast (103)
Waterfront (73)
Price (67)
Pool (34)
Heating (23)
check-in
Nov 16, Mon
check-out
Nov 17, Tue
nights
1
guests
2 Guests

Riverside Deluxe King Room

Free Breakfast | Non Refundable
1 King Bed
388 sq ft

Riverside Deluxe King Room with Fireplace

Deluxe-Zimmer, 1 King-Bett, Kamin
1 King Bed
388 sq ft
Sleeps 3

Deluxe King Room

Free Breakfast | Non Refundable

Amenities

Pool
Free Wifi
Outdoor fireplace

Location

463 East Parkway, Gatlinburg (TN), Tennessee 37738, USView in Google Maps
View map

Stay information

Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby. Guests can get around on the shuttle (surcharge), which operates within 0.1 mi.. Featured amenities include express check-out, luggage storage, and laundry facilities. Planning an event in Gatlinburg? This hotel has facilities measuring 4004 square feet (372 square meters), including a conference center. Self parking (subject to charges) is available onsite..

Things to know

Check-in16:00 - 23:30
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

For any questions, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM) This property doesn't offer after-hours check-in

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Optional fees: Self parking fee: USD 5 per dayCrib (infant bed) fee: USD 10.0 per nightRollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a smoke detector, and a security systemThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: The front desk is open during the following times:Monday - Tuesday: 8:00 AM - 11:30 PM This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: 11:30 PM. . Check out: 11:00 AM.

Know before you go

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

8.6/10
Excellent
2,316 reviews
Latest
View (176)
Breakfast (103)
Waterfront (73)
Price (67)
Pool (34)
Heating (23)
Kid friendly (21)
P
Patricia
1 month ago on Hotels.com
hotels.com
10/10
The room was cute and had log cabin decor, all very clean. Front desk staff very helpful. We were not able to take advantage of the breakfast deal due to our early day start. At check in they gave us fresh fruit!🍎 We would come here again.
J
Jacob
1 month ago on Hotels.com
hotels.com
8/10
Outstanding location and great staff, the hotel is older and the rooms have been renovated nicely. We really wish the pool was working when we were there.
B
Barbara
1 month ago on Hotels.com
hotels.com
4/10
After reviewing the property online and pictures, I was very disappointed. It was actually our room. Sewer flies, spiders, and other bugs in the room and especially the bathroom walls were nasty and the beds were uncomfortable. Mattresses need to be updated and pillows. My bedsheet had blood on it not which was mine. The breakfast was nice. We’ll make other arrangements elsewhere next time.Fireplace dirty not working.and rocking toilet and nasty bathroom cheep towels. Outside view of Hoarders house. Very disappointing.

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