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Sheraton Grand Mirage Resort, Port Douglas

Resort
Port Douglas Road, Port Douglas, Queensland 4877, AUMap
8.8/10
Excellent
1,001 reviews
check-in
Oct 14, Wed
check-out
Oct 15, Thu
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.

Amenities

Pool
Free Wifi
Couple massage

Location

Port Douglas Road, Port Douglas, Queensland 4877, AUView in Google Maps
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Stay information

Spend the day relaxing at the nearby beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of Sheraton Grand Mirage Resort, Port Douglas's 5 restaurants.
Housekeeping is available on request.
Sheraton Grand Mirage Resort, Port Douglas offers 295 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Port Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.


Guests can play rounds at the 18-hole golf course. 12 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools The property charges 1.95 percent for credit card payments This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Know before you go

A car is not required for transportation to and from this property Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

8.8/10
Excellent
1,001 reviews
L
LUCIA
1 month ago on Hotels.com
hotels.com
10/10
Being a first time to your Resort the Concierge wasn't helpful at all which was really disappointing . Your staff in the resort was amazing as . they helped us direct us and explain everything i cannot fault them at all very good . I went back the next day and the concierge was very helpful wasn't he some one maybe something you could follow up on as i wouldn't someone else experiencing that at such a gorgeous 5 star resort
d
dianna
1 month ago on Hotels.com
hotels.com
6/10
A few good and a few bad Let’s start with the bad , for. 5 star place and paying 650 a night for 1 week , apparently I didn’t not have breakfast included, this was not told at checking in , you think they would have advised or least offer it at 650 a night. I was on my honeymoon like come on breakfast for 2 at 650 a night it’s the least they could do . I asked and said oh well it wasn’t booked Then my room has mozzies in it , and room service was not up to standard I had to chase this up and was told on a an occasion sorry your room is not urgent we have to attend to the new comers first and this was at 4pm I will say that the food there was great at the restaurants and the staff there was great I feel like for the amount you pay a few things should be expected
A
Adam
1 month ago on Hotels.com
hotels.com
10/10
Superb place to stay. Location is so good. A must stay in port Douglas.

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