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Extended Stay America Suites - San Jose - Downtown

Hotel
1560 N 1st St, , San Jose, California 95112, USMap
6.4/10
Pleasant
1,001 reviews
33% guests praised the Price in their reviews
check-in
Oct 14, Wed
check-out
Oct 15, Thu
nights
1
guests
2 Guests

Studio

2 QueenBed
Sleeps 4

Towel · Shower · Private bathroom · Free toiletries

Studio

1 QueenBed
Sleeps 2

Towel · Shower · Private bathroom · Free toiletries

Studio

1 KingBed
Sleeps 2

Towel · Shower · Private bathroom · Free toiletries

Deluxe Studio

1 KingBed, 1 SofaBed
Sleeps 4

Towel · Shower · Private bathroom · Free toiletries

Studio

1 QueenBed
Sleeps 2

Towel · Shower · Private bathroom · Free toiletries

Amenities

Pets friendly
Family friendly
Free Wifi

Location

1560 N 1st St, , San Jose, California 95112, USView in Google Maps
View map

Stay information

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.. Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite..

Things to know

Check-in15:00 - 22:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

An adult age 18 or older must assume all liability for the booking For any questions, please contact the property using the information on the booking confirmation Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools The front desk is open daily from 7:30 AM - noon This property doesn't offer after-hours check-in

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

Optional fees: Pet fees vary based on length of stay Service animals are exempt from feesHousekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not accepted . Special instructions: An adult age 18 or older must assume all liability for the booking. The front desk is open daily from 7:30 AM - noon. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Check in from: 3:00 PM. Check in to: 10:00 PM. . Check out: 11:00 AM.

Reviews

6.4/10
Pleasant
1,001 reviews
h
hung
2 months ago on Hotels.com
hotels.com
2/10
Breakfast no good Kitchen
H
Herberth
2 months ago on Hotels.com
hotels.com
4/10
Room had a strong smelled, no Wi-Fi, breakfast was only coffee, hallways were dirty and smelly. staff was the only great thing. definitely not staying here again.
D
Dana
2 months ago on Hotels.com
hotels.com
2/10
Complete dump. It’s actually govt housing, paying customers should not go there. One persons room had no light in the bathroom. Staff knew and still assigned the room to us. We asked for a lightbulb🙈. Large dog barking from 11:30-12:30 at night. Felt unsafe due to clientele. Garbage pilled up outside an exit door. Nasty towels in hallway for over 24 hours. A box of vegetables, eggs and milk sitting outside our room. Had to alert staff. The manager was a complete jerk. Gals working front desk were lovely though. Manager tried to move our group to a different hotel 20 minutes from our event venue when we had made our reservation 9 months in advance. Had I known it was govt homeless housing we should have moved. Pics are nothing what it looked like. I missed watching an event due to fighting with manager on the phone. I spoke with police at our event venue and they said the area was bad and unsafe. Stains all over the hallway rugs. I took videos of all of it. Seriously don’t stay here. I made a huge mistake. I’ll be contacting corporate about what all happened as it’s unacceptable.

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