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Crowne Plaza Dallas Downtown by IHG

Hotel
1015 Elm Street, Dallas (TX), Texas 75202, USMap
7.2/10
Good
1,622 reviews
"good internet"
Price (38)
Parking (27)
Pool (26)
Air conditioning (20)
View (19)
check-in
Oct 14, Wed
check-out
Oct 15, Thu
nights
1
guests
2 Guests

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

1 QueenBed
30 m²
Sleeps 2

Crib · Accessible hearing · Accessible bathroom · Accessible

Standard Room

1 TwinBed
30 m²
Sleeps 2

Crib · Accessible hearing · Accessible · Safe deposit box

Standard Room, 1 King Bed

1 KingBed
30 m²
Sleeps 2

Crib · Accessible hearing · Accessible · Safe deposit box

Premium Room, 1 King Bed

1 KingBed
30 m²
Sleeps 3

Crib · Accessible hearing · Accessible · Safe deposit box

Standard Room, 1 King Bed, Accessible (Mobility)

1 KingBed
30 m²
Sleeps 3

Crib · Accessible hearing · Accessible · Safe deposit box

Premium Room, City View

2 QueenBed
30 m²
Sleeps 4

Crib · Accessible hearing · Accessible · Safe deposit box

Premium Room, 2 Queen Beds, Balcony

2 QueenBed
30 m²
Sleeps 4

Crib · Accessible hearing · Accessible · Safe deposit box

Junior Suite, 1 King Bed

1 KingBed
Sleeps 2

Crib · Accessible hearing · Accessible · Safe deposit box

Standard Room, 1 Queen Bed, Accessible (Mobility)

1 QueenBed
30 m²
Sleeps 2

Crib · Accessible hearing · Accessible bathroom · Accessible

Premium Room, 1 King Bed, City View

1 KingBed
30 m²
Sleeps 3

Crib · Accessible hearing · Accessible · Safe deposit box

Premium Room, 2 Queen Beds

2 QueenBed
30 m²
Sleeps 4

Crib · Accessible hearing · Accessible · Safe deposit box

Premium Room, 1 King Bed, Balcony

1 KingBed
30 m²
Sleeps 2

Crib · Accessible hearing · Accessible · Safe deposit box

Amenities

Family friendly
Pool
Free Wifi

Location

1015 Elm Street, Dallas (TX), Texas 75202, USView in Google Maps
View map

Stay information

Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Dallas? This hotel has 30000 square feet (2787 square meters) of space consisting of a conference center and 22 meeting rooms. Self parking (subject to charges) is available onsite..

Things to know

Check-in15:00 - 02:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 75.00 per accommodation, per nightCleaning deposit: USD 75.00 per night

We have included all charges provided to us by the property.

. Optional fees: Fee for buffet breakfast: approximately USD 18.35 per personCovered self parking fee: USD 24 per night (in/out privileges)Late check-out fee: USD 25.00 (subject to availability)Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. The seasonal pool will be open from May to October. Pool access available from 8:00 AM to 11:00 PM.Up to 3 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is recommended for transportation to and from this property. Parking height restrictions apply. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomThis property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.. Minimum age: 21. Check in from: 3:00 PM. Check in to: 2:00 AM. . Check out: 12:00 PM.

Know before you go

A car is recommended for transportation to and from this property Only registered guests are allowed in the guestrooms Parking height restrictions apply The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Reviews

7.2/10
Good
1,622 reviews
Latest
Price (38)
Parking (27)
Pool (26)
Air conditioning (20)
View (19)
H
Herlinda
1 month ago on Hotels.com
hotels.com
4/10
Only perk: location/parking. When our room was cleaned, towels were taken and not replaced so we’re left with the 2 towels we didn’t use that morning, 3 of us Breakfast:NOT included($21.30/person) Lobby’s women’s bathroom: absolutely disgusting in one stall (roaches crawling in the toilet full of nasty TP), all other stalls had ZERO TP. On top of that the blue chairs in the lobby smelled like straight pee Friday. Next morning, smell was gone, TP was restocked but nasty stall was locked. Really hope it was cleaned! The main thing that I have to complain about is the bar/front desk. Bartender is cool, nothing to do with him but the fact that they close at 10pm on a Saturday in Downtown!!? We went Friday night and in the morning realized one of us forgot our card there so we went to the front desk to ask and were told we had to wait until the bar opened at 4pm to ask them because they didn’t have it there and I guess couldn’t go in to get it? Went to ask at 4pm and again 4:15pm and since they still weren’t open the front desk couldn’t help us. We don’t have time to be waiting, got things to do in a big city, so when we get back to the hotel and the bar had closed so early, I was pissed to say the least! We leave Sunday morning so I asked again before checkout and they refused to even attempt to check if our card was still there because we “have to wait until the bar is open to go in there” DON’T YOU WORK HERE!? Won’t stay there again even if the room was nice, service wasn’t.
C
Cierra
1 month ago on Hotels.com
hotels.com
4/10
The air in the room did not work, and smelled of mildew.
J
Janeka
1 month ago on Hotels.com
hotels.com
4/10
The room

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