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CLOSED - Mi Casa Hotel

Hotel
9350 Turkey Lake Road, Orlando (FL), Florida 32819, USMap
5.8/10
Pleasant
1,004 reviews
"good internet"
Breakfast (28)
Price (20)
Pool (17)
Air conditioning (10)
check-in
Nov 14, Sat
check-out
Nov 15, Sun
nights
1
guests
2 Guests

Studio Suite, Multiple Beds, Pool View

2 QueenBed, 1 SofaBed
36 m²
Sleeps 6

Accessible · Safe deposit box · Towel · Shower

Studio Suite, 2 Queen Beds

2 QueenBed
51 m²
Sleeps 4

Accessible · Safe deposit box · Towel · Shower

Studio Suite, 2 Double Beds, Pool View

2 FullBed
51 m²
Sleeps 4

Accessible · Safe deposit box · Towel · Shower

Studio Suite, 1 King Bed with Sofa bed

1 KingBed, 1 SofaBed
50 m²
Sleeps 4

Accessible · Safe deposit box · Towel · Shower

Studio Suite, 2 Double Beds

2 FullBed
51 m²
Sleeps 4

Crib · Accessible · Safe deposit box · Towel

Amenities

Family friendly
Hot tub
Air conditioning

Location

9350 Turkey Lake Road, Orlando (FL), Florida 32819, USView in Google Maps
View map

Stay information

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Experience the wonders of Orlando (FL) with ease by utilizing the services provided at shuttle. Parking is accessible, supplied by the hotel for guests who arrive by car.For extended visits or whenever required, the laundromat and laundry service ensures your preferred travel garments remain clean and accessible.The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning.Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. In select rooms, the hotel offers visitors access to a refrigerator. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Mi Casa Hotel. Indulge in the numerous pursuits available at Mi Casa Hotel.Treat and spoil yourself by taking a trip to spa.Begin your holiday perfectly by taking a plunge into the swimming pool. At the hotel, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail.

Things to know

Check-in16:00 - 02:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property doesn't offer after-hours check-in

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Minimum Spring Break check-in age is 21 years old Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Additional information

Timezone: America/New_York

Know before you go

A car is required for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

5.8/10
Pleasant
1,004 reviews
Latest
Breakfast (28)
Price (20)
Pool (17)
Air conditioning (10)
A
Anna
9 months ago on Hotels.com
hotels.com
2/10
I’ve been waiting to write this review hoping the hotel would reach back out to my email but that hasn’t happened. The pool/hottub were both down which is the initial reason we even booked a hotel which we weren’t told until after we checked in. Then we we got to our room the mold smell from the bathroom gave me a migraine within the 1st hour, the toilet was leaking from the base and had no water pressure, there were roaches everywhere and the room had 2 double beds which they say are queens, but they are in fact doubles. Also they have a strict policy which you aren’t allowed to take your breakfast to your room, and having a child who has social anxiety and autism this was very upsetting. When I went to the front desk they said since it had only been a couple hours I could check out and within 72 hours I would be fully refunded. She even called the management several times to verify. It was verified now it’s been almost 2 weeks the hotel won’t respond to me or hotels.com on the refund. So I am out almost $500 for our stay in which we didn’t even sleep there. We checked in got our stuff to the room and within 2 hours went to the front desk to talk about the options. This is the absolute worst hotel experience I have EVER experienced! Save your money and peace of mind and choose a different hotel!! Trust me I wish I had heard this before I booked it.
B
Brian
8 months ago on Hotels.com
hotels.com
2/10
Absolutely disgusting! Stains on pillows, pubic hair in sink, sink completely clogged, cockroaches, door broken. Management won’t answer phone and erased emails from Hotels.com so I couldn’t leave.
P
Peter
8 months ago on Hotels.com
hotels.com
2/10
The room was disgusting. I stayed in RM 370. It smelled like damp and mold. I didn't want to return after a long day of business because I thought i might get sick from breathing in the air. I have short hair and the room was covered in 8" to 10" long strands of black hair. Obviously it had not been cleaned properly. The shower had mold and some questionable stains on the walls. The flooring was separating and uneven the walls where dirty and stained the headboards on the bed had scratches on them and just looked like they had not been maintained. The light switches had holes in them that had been filled with sealant but I am sure I could still see wires. The floor was sticky and damaged. I cant tell you how extremely disappointed I am that you have this hotel on your site... WORST HOTEL I HAVE EVER STAYED AT.

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