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Majestic Ponta Negra Beach,WorldHotels Elite

Hotel
Av. Eng. Roberto Freire 3800, Natal, Rio Grande do Norte 59090-000, BRMap
9.4/10
Excellent
1,001 reviews
check-in
Oct 15, Thu
check-out
Oct 16, Fri
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.

Amenities

Family friendly
Pool
Kitchen
Free Wifi

Location

Av. Eng. Roberto Freire 3800, Natal, Rio Grande do Norte 59090-000, BRView in Google Maps
View map

Stay information

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.
Majestic Ponta Negra Beach, WorldHotels Elite offers 139 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas and include desk chairs. A pillow menu is available. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Things to know

Check-in14:00 - 00:00
Check-out00:00 - noon
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Know before you go

Only registered guests are allowed in the guestrooms Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

9.4/10
Excellent
1,001 reviews
A
Aubry
2 months ago on Hotels.com
hotels.com
2/10
Unfortunately, my experience did not match the standards I expect from a 5-star hotel. The Wi-Fi was consistently poor throughout my stay, with download speeds typically around 3 Mbps and very high latency, making it unreliable for work, video calls, streaming, and even normal browsing. I reported the issue shortly after check-in, but the connection never improved, and I never received any follow-up from reception. The television quality was also disappointing, with a low-resolution picture that looked outdated and did not meet the standard expected from a modern hotel. The room felt very humid throughout my stay. Even the large mirror in the bedroom remained covered with condensation, making the room feel damp and uncomfortable. In addition, the room was not properly soundproofed, and outside noise was clearly audible. Customer service was another disappointment. On one occasion, I had to call reception six times before someone answered the phone. While the breakfast and location were good, they did not compensate for the poor Wi-Fi, outdated in-room technology, lack of sound insulation, high humidity, and unresponsive service. Based on my experience, I would not stay at this hotel again.
L
Luis
6 months ago on Expedia
expedia
8/10
very nice hotel close to the restaurants
E
Emil
9 months ago on Hotels.com
hotels.com
10/10
It is really an excellent hotel to stay from various point of view - location, easy to get, proximity to the beach, safety, restaurants and places to go to at night. The staff was really treating me with care and attention.

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