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Orchard Street Hotel

Hotel
163 Orchard Street, , New York, New York 10002, USMap
6.9/10
Good
733 reviews
Price (21)
View (17)
check-in
Oct 15, Thu
check-out
Oct 16, Fri
nights
1
guests
2 Guests

Orchard Room

No Free Breakfast | Non Refundable

Orchard Queen Room

No Free Breakfast | Non Refundable
1 Queen Bed
Sleeps 2

Premier Queen Room (City View) (Accessible)

No Free Breakfast | Non Refundable
1 Queen Bed
Sleeps 2

Standard Queen Room (Accessible)

No Free Breakfast | Non Refundable

Amenities

Free Wifi
Air conditioning
TV

Location

163 Orchard Street, , New York, New York 10002, USView in Google Maps
View map

Stay information

Take in the views from a terrace and make use of amenities such as concierge services and discounted use of a nearby fitness facility.. Featured amenities include express check-in, a 24-hour front desk, and luggage storage..

Things to know

Check-in15:00 - 3:00 PM
Check-out11:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Check-in time starts at 3:00 PM Express check-in available Minimum check-in age: 18

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100 per accommodation, per stayResort fee: USD 28.69 per accommodation, per night The resort fee includes:Business center/computer accessConcierge serviceFaxesFitness center accessHousekeepingIn-room bottled waterIn-room coffeeIn-room safePhone calls

We have included all charges provided to us by the property.

. Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. . Check out: 11:00 AM.

Reviews

6.9/10
Good
733 reviews
Latest
Price (21)
View (17)
M
Micheal
2 months ago on Hotels.com
hotels.com
2/10
Our curtains were stained, hair in the shower, and the bed frame was broken and falling apart. We asked for this to be fixed and nothing changed but them making the bed and bringing new towels. On Friday there was also a change in the pump line which we were fully unaware of. We had to scramble to another friend of ours to shower at there place to make the plans on time.
B
Barbara
2 months ago on Hotels.com
hotels.com
6/10
This is basically a hostel that charges nearly-hotel rates. Wish I’d known that. Lots of problems, but the staff did resolve everything they could. Room was hot - 85 - and AC only had one low (though constant) speed. First the staff gave me a different room, then brought a box fan to the second room. Second room just as hot, but this was clearly a building issue. In this hotel, have to request new towels on a daily basis, and I asked at the outset to have towel service - need washcloths every day. It didn’t happen on the second day but taken care of when I repeated my ask. TV wasn’t on the right setting, and I had to ask over two days to get it working, and it was taken care of. The issue that they wouldn't be able to resolve was the horrible bed. Basically a mattress on a wood board. Not a memory foam mattress; the old fashioned kind that’s thin and historically would have been on box springs. Tossed and turned all night because I’m not used to a mattress that’s akin to thick cardboard. Even though the location is good, the room is clean and the staff helped every time, never again at this place. The exhaustion and body aches aren’t worth it. Would have rated 1 because the bed is so awful, but the responsiveness to solvable problems raised to a 3.
C
Christi
3 months ago on Hotels.com
hotels.com
8/10
C

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