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Cheltenham Chase Hotel & Spa

Hotel
Shurdington Rd,, Tewkesbury, South West, England GL3 4PB, UKMap
8.2/10
Very Good
1,008 reviews
check-in
Oct 15, Thu
check-out
Oct 16, Fri
nights
1
guests
2 Guests

Classic King Room

No Free Breakfast | Non Refundable
1 King Bed
Sleeps 2
5 room options

Classic Twin Room

No Free Breakfast | Non Refundable
2 Twin Beds
Sleeps 2
4 room options

Classic King Family Room

No Free Breakfast | Non Refundable
2 room options

Classic Family Room

No Free Breakfast | Non Refundable
1 King Bed
Sleeps 3
4 room options

Superior King Room

No Free Breakfast | Non Refundable
1 King Bed
Sleeps 2
4 room options

Superior Twin Room

No Free Breakfast | Non Refundable
2 Twin Beds
Sleeps 2
4 room options

Standard Suite

No Free Breakfast | Non Refundable
1 King Bed
Sleeps 4
4 room options

Amenities

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Location

Shurdington Rd,, Tewkesbury, South West, England GL3 4PB, UKView in Google Maps
View map

Stay information

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Cheltenham? This hotel has 3272 square feet (304 square meters) of space consisting of conference space and 10 meeting rooms. Free self parking is available onsite..

Things to know

Check-in15:00 - anytime
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Additional information

Optional fees: Fee for buffet breakfast: approximately GBP 17.00 per personPet fee: GBP 25 per accommodation, per nightService animals are exempt from feesLate check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashCashless transactions are availableSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lockPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

Children under 16 years old are not allowed in the swimming pool without adult supervision Guests under 14 years old are not allowed in the spa Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.2/10
Very Good
1,008 reviews
a
alan
1 month ago on Hotels.com
hotels.com
10/10
An excellent stay,are retirning next month.
G
Geoff
1 month ago on Hotels.com
hotels.com
6/10
Well ! This was our third stay at Cheltenham chase and things have changed. Firstly at booking in had to wait for 40 minutes to get our room, all superior rooms were ready on time, but not ours. Found a dirty bath towel in a drawer and the bed sheet had a rip in it ! Expected better service better attention to detail.
D
David
1 month ago on Hotels.com
hotels.com
6/10
A mixed bag. Rooms are clean and spacious but aging. Lots of little bits of damage, from ceiling tiles, to bath seals. Gym is OK and the pool is good (when it’s not too busy) The biggest let down was the state of the changing rooms… flies living in the shower and the smell is awful. Truly disgusting showers. I assumed it was just the men’s but my daughter also mentioned flies in the ladies showers. When this issue was raised to reception, it’s wasn’t met with “oh, I’m sorry, we will get on it straight away.” It was met with “and? I will let the gym staff know.” A true case of “not my job”. Comfy bed though

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