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Hotel Splendide Royal Paris - Relais & Châteaux

Hotel
18 rue du Cirque 75008 Paris, Paris, Ile-de-France 75008, FRMap
9.6/10
Excellent
265 reviews
check-in
Nov 13, Fri
check-out
Nov 14, Sat
nights
1
guests
2 Guests

Junior King Suite

Free Breakfast | Non Refundable

Junior Suite

Junior Suite Parisienne
1 King Bed
377 sq ft
Sleeps 3
3 room options

Junior Single Suite

Free Breakfast | Non Refundable

Junior Double Suite

Saint-Honoré Double Junior Suite (full double bed)
1 double
Sleeps 2

Standard Room

Free Breakfast | Non Refundable

Standard King Suite

Free Breakfast | Non Refundable

Standard Suite

Suite Elysée
1 King Bed
700 sq ft
Sleeps 4
2 room options

2 Bedroom Standard 2 King Family Suite

Free Breakfast | Non Refundable

2 Bedroom Standard Family Suite

Family Suite, 2 Bedrooms
2 King Beds
1184 sq ft
Sleeps 7
2 room options

Standard Family Room

Free Breakfast | Non Refundable

Amenities

Pets friendly
Family friendly
Free Wifi

Location

18 rue du Cirque 75008 Paris, Paris, Ile-de-France 75008, FRView in Google Maps
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Stay information

Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility.. This property has received its official star rating from the French Tourism Development Agency, ATOUT France.. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services..

Things to know

Check-in15:00 - 00:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 11.70 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

. Optional fees: Nearby parking fee: EUR 70 per day (1969 ft away)Pet fee: EUR 30 per pet, per dayService animals are exempt from feesRollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedGuests must contact this property in advance to reserve cribs/infant beds and rollaway/extra bedsThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisher, a smoke detector, and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

9.6/10
Excellent
265 reviews
V
Vietanh
1 month ago on Hotels.com
hotels.com
2/10
We paid on average $1400/nt for what is presented as a five-star Relais & Châteaux hotel. Our experience was closer to a three-star property and absolutely not worth the price. Our room had broken taps, housekeeping left cleaning supplies behind, and trash wasn’t removed. At breakfast, we encountered dirty dishes, glasses with lipstick on them, wet menus covered in dirt and debris, and stale bread. After trying breakfast twice, we stopped eating there. Service was equally poor. Staff constantly rotated, no one took ownership of our complaints. The hotel has virtually no amenities, making the lack of attentive service even more glaring. The hotel also failed to properly warn us about police checkpoints during planned street closures or tell us we needed proof of our hotel stay to get back. The hotel should have given us advance notice and proper paperwork that the police would need to get in. We were left to fend for ourselves. After two nights, we had enough and moved hotels to salvage our trip. The hotel initially refused to refund our unused nights. We finally negotiated a one-night refund, only to later be told they would deduct Hotels.com’s commission from the agreed amount. A manager never returned our repeated calls. Luxury prices without luxury standards. This hotel was a disaster. Stay away.
M
Meredith
4 months ago on Expedia
expedia
2/10
Let me start this review by saying I truly can't speak to the hotel's atmosphere because we never made it there. This review is really more about how the staff handled our situation. Our flight to Paris was canceled due to mechanical issues and we were stranded because they couldn't rebook us on another flight until the following evening. We alerted the hotel of this as soon as we were aware of it and asked about a potential refund or partial credit toward a future stay since it looked like we would not be able to make it in time for our stay. They refused. We then did some thinking and thought "Hey, we might get to Paris in time to check in for an hour or so and at least get a shower in the room we had already paid for" because by that point we had been in airports and on planes for over 24 hours so I messaged the front desk to ask if that would be possible and also if they could provide a late check out. They refused. I was told that they were oversold for the next night and that entry to the room wouldn't be possible even if we got there before the check out time of 12 p.m. Meanwhile, I checked and they had rooms of the same type still available for purchase on expedia so I know that wasn't true. Their staff simply didn't care at all about what we had been through/were still going through. It may be a wonderful hotel but we will never know because we will NEVER stay here. Shame on you Hotel Splendide this is not the service of a relais and chateaux hotel. Buyer Beware.
j
john
4 months ago on Expedia
expedia
10/10
Breakfast in the room every morning was superb.

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