Alexandre Gala

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Hotel

Avenida Arquitecto Gómez Cuesta, 3, Tenerife, Canary Islands 38660, ESMap

8/10

Very Good

306 reviews

check-in

Oct 14, Wed

check-out

Oct 15, Thu

nights

guests

2 Guests

Check price to view the latest room options for this stay.

Amenities

Family friendly

Pool

Hot tub

Free Wifi

Location

Avenida Arquitecto Gómez Cuesta, 3, Tenerife, Canary Islands 38660, ESView in Google Maps

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Stay information

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Arona? This hotel has 323 square feet (30 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite..

Things to know

Check-in14:00 - 00:00

Check-out00:00 - 12:00

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Property Registration Number H-38-4-0000259 Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

All-inclusive room rates at Alexandre Gala are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).. Optional fees: Covered self parking fee: EUR 10 per dayLate check-out is available for a fee (subject to availability)In-room safe fee: EUR 2.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Check in from: 2:00 PM. Check in to: midnight. . Check out: 12:00 PM.

Know before you go

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25 A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

8/10

Very Good

306 reviews

Mark

1 month ago on Hotels.com

6/10

Hotel was clean and for us in a good location pool was great for our 12 year old and air con worked well for our 18 year old The food wasn’t great we went all inclusive and ate out more days and nights as we did there Overall 3 out of 5

James

3 months ago on Hotels.com

6/10

Our arrival was positive with a clean reception and efficient staff. However, we had to explicitly ask for our promotional room credit, which had also been "conveniently" omitted from my parents' room when they checked in the day before. Once challenged, it was added, but it felt odd. The rooms were spacious but tired, and due to the staggered design, the "sea view" was only visible from one corner of the balcony, with the other facing the mountain. The pool area is very clean, though sunbed reserving is an annoying daily issue despite rules against it. The main pool is a uniform 6 feet deep, so take care with kids. While the salad bar and live-cooking stations were great, the hot buffet was disappointing, oily, and heavily stewed, with theme nights completely missing the mark. Standard drinks were good, but cocktails aren't worth paying extra for. Be careful with premium spirits; we ordered a familiar premium gin using our credit, it tasted completely wrong, and my wife was violently sick an hour later. Staff work hard and a €5 tip goes a long way, but check-out was a letdown. We were abruptly told we owed money, only to find the bar had lumped all drinks onto one room and included charges from before we even checked in. Reception was blunt, refusing to help and telling us to sort it with the bar. Overall, track your bills closely.

Dan

4 months ago on Expedia

10/10

Great value, amazing staff, and fun entertainment! For the price, this hotel is a great option. Our rooms were perfectly clean, and the pool bar is excellent for a day in the sun with the kids. A huge special thanks to reception for moving us to a beautiful, quiet garden room after our first night to get away from the outside noise. We also loved the entertainment on a few of the nights; the magician was fantastic and kept us in the hotel after dinner. Would definitely stay again!