Quality Inn I-10 East near Frost Bank Center in San Antonio (TX), Texas

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Quality Inn I-10 East near Frost Bank Center

Inn

3939 E Houston St, San Antonio (TX), Texas 78220, USMap

6.6/10

Good

1,002 reviews

check-in

Oct 15, Thu

check-out

Oct 16, Fri

nights

guests

2 Guests

Standard Room, 2 Queen Beds, Non Smoking

2 QueenBed

33 m²

Sleeps 4

Safe deposit box · Towel · Shower · Private bathroom

Standard Room, 1 King Bed, Non Smoking

1 KingBed

33 m²

Sleeps 2

Accessible bathroom · Accessible · Safe deposit box · Towel

Room, 1 King Bed, Accessible, Non Smoking

1 KingBed

33 m²

Sleeps 2

Safe deposit box · Towel · Shower · Private bathroom

Room, 2 Queen Beds, Accessible, Non Smoking

2 QueenBed

33 m²

Sleeps 4

Safe deposit box · Towel · Shower · Private bathroom

Amenities

Family friendly

Pool

Free Wifi

Location

3939 E Houston St, San Antonio (TX), Texas 78220, USView in Google Maps

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Stay information

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.. Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite..

Things to know

Check-in15:00 - 00:00

Check-out00:00 - 11:00

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property doesn't offer after-hours check-in

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Safety features at this property include a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

. Policies: The seasonal pool will be open from March 01 to October 01. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards and cashThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Safety features at this property include a smoke detectorThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) . Special instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. . Check out: 11:00 AM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation The seasonal pool will be open from March 01 to October 01 This property does not have elevators

Reviews

6.6/10

Good

1,002 reviews

Lizbeth

recently on Hotels.com

4/10

Stayed 1 night. Towels smelled dirty and comforter had big yellow stains, almost as if they weren’t changed. Room door would not lock from inside. Breakfast had limited options, pancake machine does not work. Also be reminded the front desk asks for a $100 deposit at time of booking. Receptionist word for word stated the deposit will be given to us at time of check out. Come check out time she states money will be returned 3-4 business days. Ended up paying $260 for a $130 room. We will not book here on future trips to San Antonio.

Kibwe

1 month ago on Hotels.com

8/10

It was a nice comfortable Hotel.8

Alison

1 month ago on Hotels.com

2/10

I tried to keep an open mind when I arrived at this property. Checked in, got our room key, no issues. The door to the room was dirty. Upon opening the front door the room was dark, we opened the curtains and the voile curtains were all stained. We put on the air con as the room smelt stale. We sat down after a 3.5 hour drive and tried to switch on the TV which did not work, went to take a shower and the shampoo and conditioner was empty !! Actually bed was ok and slept as well as could be expected. I put my suitcases and bags against the door as it was bottom floor, woke up in the morning to find everything covered in ants. Called the front desk who could not hear me on the phone as the line was bad. Went down to Reception where i was informed i'm here alone and cannot leave the front desk and housekeeping won't be available until 10am. I ended up putting everything in the bath and rinsing then down before i could load my car. All our food had to be disposed off. The bathroom and towels were also covered in ants. I really would not recommend this hotel to anyone, not only as its a midden but the customer service was non existent.