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BlueBay Banús

Hotel
Crta. Nacional, 340 Km., 173 Puerto Banus, Marbella, Andalusia 29660, ESMap
7.6/10
Very Good
727 reviews
check-in
Oct 13, Tue
check-out
Oct 14, Wed
nights
1
guests
2 Guests

Economy Room

Free Breakfast | Non Refundable

Basic Double Room

Free Breakfast | Non Refundable

Economy Double Room

Free Breakfast | Non Refundable

Standard Room

Free Breakfast | Non Refundable

Standard Double Room

Free Breakfast | Non Refundable

Standard Double Room with Balcony

Free Breakfast | Non Refundable
2 Twin Beds
Sleeps 2

Basic Room

No Free Breakfast | Non Refundable

Superior Double Room

Free Breakfast | Non Refundable

Superior Room with Balcony

Free Breakfast | Non Refundable
2 Twin Beds
Sleeps 2

Standard Room with Balcony or Terrace

No Free Breakfast | Non Refundable

Standard Family Room with Balcony

Free Breakfast | Non Refundable
3 Twin Beds
Sleeps 3

Superior Room with Balcony or Terrace

No Free Breakfast | Non Refundable

Amenities

Family friendly
Pool
Free Wifi

Location

Crta. Nacional, 340 Km., 173 Puerto Banus, Marbella, Andalusia 29660, ESView in Google Maps
View map

Stay information

Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite..

Things to know

Check-in15:00 - 03:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

The property is closed between December 8 and February 28.. Optional fees: Self parking fee: EUR 12 per dayIn-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from April to October. Pool access available from 11:00 AM to 7:00 PM. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 3:00 AM. . Check out: 12:00 PM.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Pool access available from 11:00 AM to 7:00 PM The seasonal pool will be open from April to October This property does not have elevators

Reviews

7.6/10
Very Good
727 reviews
S
Surinder
1 month ago on Hotels.com
hotels.com
6/10
On arriving, the reception staff were not particularly welcoming - and seemed very rushed. They gave me a site map and scribbled on directions to my room - which were in fact totally wrong, and sent me walking for 20 minutes to find my room. The whole site is very complex and is a maze of buildings and rooms with a bizarre numbering system. I was on second floor, no lift which isn't ideal with suitcases. The room itself was clean, but dated and a bit tired. The shower was useless and A/C was just about enough. There was no shower gel, and a family of ants in the bathroom - but when I told reception, they were extremely prompt in dealing with it. The pool looked nice enough - although I didn't use it. The breakfast was very good. The hotel was okay....I wouldn't stay here again, as there's better around. But it was fine, and if you go prepared you wouldn't be disappointed. Staff were generally a bit sombre and unfriendly, and seemed to forget people are on holiday for fun - however, the staff are very efficient.
F
Francois
1 month ago on Hotels.com
hotels.com
8/10
Very good location, great pools surrounded by nature. Nice breakfast buffet.
M
Meysam
2 months ago on Hotels.com
hotels.com
6/10
I stayed July 31-Aug 1. The experience was disappointing. Room #351 had a dirty wet cloth in bathroom on arrival, and the room phone didn't work, forcing repeated trips to reception. The main issue was non-functioning AC, reported over three shifts with no resolution or accountability, leaving the room uncomfortably hot for two nights. I have two AC units myself. This was NOT AC… Staff responses were dismissive and untracked. Breakfast was average and the pool overcrowded. The resort feels dated. On the positive side, free parking is convenient and saves €12. Overall, basic maintenance and customer care were lacking.

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