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DoubleTree by Hilton York

Hotel
St Maurices Road, , York, Yorkshire and the Humber,England YO31 7JA, GBMap
7.8/10
Very Good
1,005 reviews
check-in
Oct 14, Wed
check-out
Oct 15, Thu
nights
1
guests
2 Guests

Standard Double Room (Accessible)

Free Breakfast | Non Refundable

Standard Room

Free Breakfast | Non Refundable

Junior Suite

Free Breakfast | Non Refundable
2 room options

Amenities

Pets friendly
Family friendly
Free Wifi

Location

St Maurices Road, , York, Yorkshire and the Humber,England YO31 7JA, GBView in Google Maps
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Stay information

Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite..

Things to know

Check-in16:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Additional information

Optional fees: Fee for full breakfast: approximately GBP 17.95 for adults and GBP 8.50 for childrenUncovered self parking fee: GBP 25 per dayPet fee: GBP 15.00 per pet, per dayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisherPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 4:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

7.8/10
Very Good
1,005 reviews
A
Alan
1 month ago on Hotels.com
hotels.com
8/10
Building work going on when I stayed, The room was a little small but adequate for my one night, there was no tea or coffee making facilities in the room, The staff were very helpful and polite, For what I got I thought the price was way over the top as I've stayed in better for a lot less
C
Catherine
1 month ago on Hotels.com
hotels.com
4/10
Very disappointing accomodation from a brand like Hilton. Stayed in a 2-bedroom family room in an annexe building. The annexe was very shabby and the exterior door did not even close. The room itself was in terrible condition with scuffed walls, filthy woodwork, ripped carpet, leaking heater, no mirrors in useful places and a serious damp problem. The breakfast was the worst I have ever had - very limited choice and cold. Sorry to say that we won't be returning.
a
angela
1 month ago on Hotels.com
hotels.com
2/10
The staff were pretty miserable- no social interaction at all. We were very early and mentioned the inconvenience of 4pm check in, and asked when was earliest time. All I got was 4pm! When we did try again at 3.45pm, we were told our room was ready only to be directed to the furthest darkest corner of the site and up a steep staircase. Thankfully the room - no. 46 - was being decorated (how did reception not know this?) - there was no way I was staying in that room. Nowhere on hotels.com or Hilton's website does it state rooms up steep staircases. Indeed in their general points it mentions "lift", which is one of the reasons for choosing this hotel. Allocating rooms away from the building where customers think they will be staying is out of order. The one good thing came out of this was that we were reallocated a lovely room (although very warm room with a desk fan) on the 2nd floor of the main building. Will now always check where our room is before we travel!

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