Hotel Clé Reforma Insurgentes in Mexico City, CDMX

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Hotel Clé Reforma Insurgentes

Hotel

Napoles 62 Col Juarez, Mexico City, CDMX 6600, MXMap

9/10

Excellent

896 reviews

check-in

Oct 15, Thu

check-out

Oct 16, Fri

nights

guests

2 Guests

Standard 2 Double Room

No Free Breakfast | Non Refundable

Junior Queen Suite

No Free Breakfast | Non Refundable

Superior King Suite

No Free Breakfast | Non Refundable

Amenities

Family friendly

Free Wifi

Wine or champagne

Location

Napoles 62 Col Juarez, Mexico City, CDMX 6600, MXView in Google Maps

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Stay information

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a steam room, and a rooftop terrace are onsite.
Hotel Cle Reforma Insurgentes offers 50 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a steam room and a fitness center.

Things to know

Check-in15:00 - anytime

Check-out00:00 - noon

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Know before you go

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Reviews

9/10

Excellent

896 reviews

Dana

3 months ago on Hotels.com

2/10

I was not happy Shortly after I purchased the hotel room, I got an email from the hotel saying that since check-in was 3 PM if I wanted to check in anytime earlier, I would have to pay an extra fee. When I arrived at the hotel at 1 PM, they told me that there were no rooms and I had to wait till 3 PM. After some discussion, they admitted that there were rooms available, but the policy was not to let people in before 3 PM unless they pay extra. After some arguments, they agreed to let me in at 2 PM, but they refuse to budge any earlier. From their point of view, that they have a written policy that check in 3 PM since they know a lot of people want to check in earlier, this is a way to monetize their rooms to help increase profitability. So I guess it’s perfectly legal and even ethical. Nevertheless, I found it repugnant. I’m used to hotels letting me into a room early as long as they have rooms. If they don’t have a room and there is an unpreventable delay anytime after around 12 noon, I would expect at least some sympathy and perhapsan apology. Friendly service is important to me. This hotel failed in that regard.

Diego Octavio

4 months ago on Expedia