Av. Adeje 300, Playa Paraiso, Adeje, Canary Islands 38678, ESMap
9.2/10
Excellent
491 reviews
check-in
Oct 15, Thu
check-out
Oct 16, Fri
nights
1
guests
2 Guests
Standard Double or Twin Room
No Free Breakfast | Free Cancellation
2 single
Sleeps 2
12 room options
Standard Double Room
No Free Breakfast | Cancel before Jul 20 at 11 PM, you'll get full refund.
1 double
Sleeps 2
4 room options
Standard Room
Free Breakfast | Non Refundable
5 room options
Standard Double or Twin Room with Balcony or Terrace
Free Breakfast | Cancel before Jul 19 at 11 AM, you'll get full refund.
2 room options
Standard Twin Room (Sea View)
No Free Breakfast | Non Refundable
5 room options
Standard Double or Twin Room (Sea View)
No Free Breakfast | Cancel before Jul 20 at 11 PM, you'll get full refund.
2 single
Sleeps 2
5 room options
Standard Double Room (Sea View)
Free Breakfast | Non Refundable
1 double
Sleeps 2
4 room options
Standard Double Room with Balcony
Free Breakfast | Cancel before Jul 19 at 12 AM, you'll be charged $398.50
2 room options
Premium Double or Twin Room (Ocean View)
No Free Breakfast | Non Refundable
5 room options
Standard Double or Twin Room (Sea View) with Balcony or Terrace
Free Breakfast | Cancel before Jul 19 at 11 AM, you'll get full refund.
2 room options
Premium Double Room
Free Breakfast | Cancel before Jul 19 at 9 AM, you'll get full refund.
1 double
Sleeps 2
5 room options
Premium Double Room with Balcony or Terrace
Free Breakfast | Cancel before Jul 19 at 11 AM, you'll get full refund.
2 room options
Standard Room (Sea View)
Free Breakfast | Cancel before Jul 19 at 12 AM, you'll be charged $464.42
2 room options
Junior Suite
No Free Breakfast | Non Refundable
Sleeps 4
4 room options
Junior Quadruple Suite
No Free Breakfast | Cancel before Jul 19 at 11 AM, you'll get full refund.
Superior Suite
Free Breakfast | Non Refundable
6 room options
Superior Suite (Sea View) with Balcony or Terrace
Free Breakfast | Cancel before Jul 19 at 11 AM, you'll get full refund.
2 room options
Superior Suite (Sea View)
Free Breakfast | Cancel before Jul 21 at 12 AM, you'll be charged $480.59
2 room options
Superior Suite (with View)
Free Breakfast | Cancel before Jul 19 at 12 AM, you'll be charged $674.29
2 room options
Standard Suite (Sea View)
No Free Breakfast | Non Refundable
2 room options
Standard Twin Suite (Sea View)
No Free Breakfast | Cancel before Jul 19 at 11 AM, you'll get full refund.
Amenities
Family friendly
Pool
Free Wifi
Location
Av. Adeje 300, Playa Paraiso, Adeje, Canary Islands 38678, ESView in Google Maps
View map
Stay information
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a complimentary water park, and an outdoor tennis court. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite..
Things to know
Check-in14:00 - 12:00
Check-out00:00 - 12:00
Dates and times refer to property's local time
Check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minimum check-in age: 18
Special check-in instructions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Property Registration Number H-38-4-0000383
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property uses wind and solar energy, plus a grey water recycling system and eco-friendly cleaning products
Additional information
All-inclusive room rates at Roca Nivaria Gran Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). Food and beveragesAll buffet meals and snacks included Not includedSurcharge for premium or imported alcoholic beveragesRoom serviceSpa/beauty facilities and servicesGratuities. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedThis property uses some wind and solar energy; some water is reused through a grey water recycling systemSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security systemThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Check in from: 2:00 PM. Check in to: 12:00 PM. . Check out: 12:00 PM.
Know before you go
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Reviews
9.2/10
Excellent
491 reviews
J
Joe
2 months ago on Hotels.com
8/10
Roca Nirvana is a great hotel. The rooms are among the finest we’ve stayed in for a family holiday, and the food and pools are fantastic. However, the entire experience is let down by overly rigid, finicky rules.
Getting drinks is... annoying. You only get two keycards; one must stay in the room for power, leaving just one for a family. Since the bar strictly requires scanning a card to order you cannot simply grab a drink without thinking, where is my card? Someone else taken it to another pool? Forgot your card? back you go!
Other policies are equally baffling. All-Inclusive guests must pay extra for the poolside à la carte, the ONLY place for AI to eat lunch is at the main restaurant. The kids' mini-disco is awkwardly timed at 6:00 PM when you want to shower and get ready for dinner. A large adults-only area unnecessarily cramps the buffet during peak family holidays with barely anyone in it. Some rules are baffling. I moved a chair to sit my wife and daughter during breakfast. I was told to sit somewhere else by the staff as the tables were two people only?!
The pool doesn't open until 10 and closes at 6. However you cant get towels until that point. So you have a choice, carry 2 towels per person to and from your room, or wait until 10 to get fresh ones. If you stay at the pool until 6, no chance to swap back. The open hut should be open from 9.45 to 6.15 to make things easier.
It is a lovely property, but full of small annoyances which irritate over a holiday.
M
Matthew
4 months ago on Hotels.com
10/10
Great hotel. Modern, clean, friendly. Fab location. Plenty of sunbeds and policed to stop people reserving then leaving the pool. Food (buffet) : breakfast excellent, dinner good. Would visit again.
R
Richard
4 months ago on Expedia
10/10
We had a really enjoyable stay and would happily return. The hotel offers excellent value for money, with good-quality facilities and plenty to do for families. The pools were fantastic and well maintained, and the children’s facilities were particularly impressive. The water slides and zip wire were definite highlights and kept the kids entertained throughout our stay. Overall, a great family-friendly hotel that we would happily recommend.