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Clarion Hotel Convention Center Jackson Northwest

Hotel
541 Carriage House Drive, Jackson (TN), Tennessee 38305, USMap
6.4/10
Pleasant
1,001 reviews
check-in
Oct 12, Mon
check-out
Oct 13, Tue
nights
1
guests
2 Guests

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

1 KingBed
Sleeps 4

Crib · Bath tub · Towel · Refrigerator

Suite, 1 Kind Bed with Sofa bed, Non Smoking

1 KingBed, 1 SofaBed
Sleeps 3

Crib · Bath tub · Towel · Refrigerator

Suite, 2 Queen Beds, Non Smoking

2 QueenBed
Sleeps 4

Crib · Bath tub · Towel · Refrigerator

Standard Room, 2 Queen Beds, Non Smoking (Efficiency)

2 QueenBed
Sleeps 4

Crib · Bath tub · Towel · Refrigerator

Suite, Multiple Beds, Non Smoking

2 QueenBed, 1 SofaBed
Sleeps 5

Crib · Bath tub · Towel · Refrigerator

Standard Room, 1 King Bed, Non Smoking (Efficiency)

1 KingBed
Sleeps 2

Crib · Bath tub · Towel · Refrigerator

Amenities

Elevator
Laundry service
Bar

Location

541 Carriage House Drive, Jackson (TN), Tennessee 38305, USView in Google Maps
View map

Stay information

Located just off Interstate 40 in Jackson, Tennessee, this hotel features an indoor pool and an on-site fitness center. Rooms are equipped with free WiFi access. Breakfast is currently not being served at the property. A microwave, refrigerator, and coffee machine come standard in each room at Clarion Hotel Jackson Northwest. A cable TV and ironing facilities are also provided. Each private bathroom is equipped with towels, a hairdryer, and free toiletries. A beauty shop and sundries shop are on site at this hotel. At the Clarion Hotel Jackson Northwest, a 24-hour reception is open to guests. Other facilities include vending machines and free parking. Union University is 1.7 mi from this hotel. Guests will be 9 minutes’ drive from Oman Arena.

Things to know

Check-in15:00 - 05:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Timezone: America/Chicago

Reviews

6.4/10
Pleasant
1,001 reviews
B
Bradley
4 months ago on Hotels.com
hotels.com
2/10
Property was a mess and under renovation which was not reflected when we reserved. We travel with a registered service animal and the front desk demanded to see his paperwork. We provided said documentation then educated him that he is not legally allowed to ask for that. He doubled down and began to argue with us. Pool was out of service, and no breakfast or coffee was provided as the amenities listed they were all available. Absolutely terrible stay and would not recommend to anyone.
S
Sean
4 months ago on Hotels.com
hotels.com
2/10
This hotel is under a complete renovation which was not listed on hotels.com. When we arrived to check in there were construction materials on pallets sitting on either side of the entrance. The entire indoor pool area was also stacked with materials for the renovation. There was drywall chunks spread throught the hallways to the room as well as other bits of construction trash including pieces of insulation. The carpet in the room had stains as well as a 'balb' spot. When we told the people at the desk they claimed this was stated on their website and that they had notified the third party seller about it. There is nothing listed on their website and several of the reviews of the place dated August of 2025 claim the same thing. The hotel refused to do anything about it. To top it all off, they had 2 towels for a room booked for 4 people and when we returned from our work event the 2nd night and asked for 2 more towels they said they were out of towels for the night because of limited staff. They are blatantly lying about being up front avout the conditions of the hotel and shouldn't even be open while the construction is happening.
C
Charles
4 months ago on Hotels.com
hotels.com
2/10
Well the first room we got put in had brown sludge running down the walls, massive chunks of wall missing and filthy, the second room didn’t have working tv, outlets hanging out of the wall and my son got stuck in the bathroom due to the door getting stuck on the tile. We ended up leaving and finding a different establishment.

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