Quality Inn Old Saybrook - Westbrook in Old Saybrook (CT), Connecticut

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Quality Inn Old Saybrook - Westbrook

Inn

100 Essex Rd., Old Saybrook (CT), Connecticut 06475, USMap

7.8/10

Very Good

1,002 reviews

check-in

Oct 14, Wed

check-out

Oct 15, Thu

nights

guests

2 Guests

Room, 2 Queen Beds, Non Smoking

2 QueenBed

28 m²

Sleeps 4

Crib · Bath tub · Towel · Private bathroom

Standard Room, 1 King Bed with Sofa bed, Non Smoking

1 KingBed, 1 SofaBed

19 m²

Sleeps 4

Crib · Bath tub · Towel · Private bathroom

Standard Room, Multiple Beds, Non Smoking

2 KingBed

Sleeps 4

Crib · Bath tub · Towel · Private bathroom

Room, 2 Queen Beds, Accessible, Non Smoking

2 QueenBed

Sleeps 4

Crib · Bath tub · Towel · Private bathroom

Room, 2 Double Beds, Non Smoking

2 FullBed

28 m²

Sleeps 4

Crib · Bath tub · Towel · Private bathroom

Amenities

Pool

Free Wifi

Indoor pool

Location

100 Essex Rd., Old Saybrook (CT), Connecticut 06475, USView in Google Maps

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Stay information

Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a television in a common area.. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite..

Things to know

Check-in15:00 - 02:00

Check-out00:00 - 11:00

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Additional information

Policies: Pool access available from 9:00 AM to 9:00 PM.Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisher, a smoke detector, and a first aid kitThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: 2:00 AM. . Check out: 11:00 AM.

Know before you go

Pool access available from 9:00 AM to 9:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

7.8/10

Very Good

1,002 reviews

Joy

1 month ago on Hotels.com

8/10

I was traveling through CT, stopped here overnight...hotel is conveniently located right off the highway. Very clean, very comfortable bed...my room could have used more lighting... namely, a lamp on the desk to get some work done after dark. Otherwise, this Quality Inn room was just right.

Lois

2 months ago on Hotels.com

4/10

My friend and I planned a girls weekend in Old Saybrook and choose the Quality Inn. When we arrived the lobby and front desk are well kept and inviting, but that was the end of it. The front desk clerk was rather curt and annoyed by us chatting while she remained on her phone for at least 5 minutes. When she was done with her call she checked us in and we went to our room. The hallways were damp and musty with stained carpets. When we entered our room it was freezing and the room smelled totally musty and felt damp. The room was clean enough, however all the fixtures had rust on the chrome and the lampshades had black mold spots on them. Everything was old and outdated. We checked the beds and they seemed ok so we stayed the night. Next day was raining very heavy and it got so damp in the room papers and book pages were curling up. There was water seeping up throughout the hallway carpet and leaks coming down by the pool. We went to the front desk to have our room changed and the clerk unapologetically told us it was raining very hard out. But she did charge our room and the second floor did not seem quite as damp. It seems as if this property is just being run into the ground. The outside is dirty with rotting trim along the roof line, and there are no updates on the interior whatsoever. On a positive note, breakfast was ok (just don’t eat the powdered eggs ) and all the help from the kitchen was very good. I cannot recommend staying here.

Nicole

2 months ago on Hotels.com

4/10

Had to ask for a new room